Privacy Policy

    • This privacy policy, set up by Slow Glaze, is intended to provide consumers with clear, synthetic and comprehensive information on the processing of personal data that we operate.
       
      We attach particular importance to the respect of your your privacy and we undertake to process your data in accordance with the applicable regulations: Law n ° 78-17 of 6 January 1978 relating to data processing, files and freedoms (hereinafter the “Data Protection Act”), and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of personal data (hereinafter the “GDPR”).
       
       
       
      Definitions
      Données à caractère personnel : toute information relative à une personne physique identifiée ou identifiable, c’est-à-dire qui peut être identifiée, directement ou indirectement, par référence à un numéro d’identification ou à un ou plusieurs éléments qui lui sont propres.
      Personal data: any information relating to an identified or identifiable natural person, that is to say who can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to it.
       
      Processing of personal data: any operation or set of operations relating to such data, regardless of the process used, and in particular the collection, recording, organization, storage, adaptation or modification , the extraction, the consultation, the use, the communication by transmission, diffusion or any other form of provision, the reconciliation or the interconnection, as well as the blocking, the deletion or the destruction.
       
      Cookie: information placed on the hard drive of an Internet user by the server of the site it is visiting. It contains several data: the name of the server which deposited it, an identifier in the form of a unique number, possibly an expiration date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and save information.
       

      Personal data exchanged with Slow Glaze

       Order - You exchange personal data with us when you:

      • Place an order on our website
      • Create a customer account
      • Contact us
      • Subscribe to the newsletter
      • You are visiting our website
       
       
       
       
       
      The contact details you give us:
      • Last name
      • First name
      • Mail address
      • Phone number
      • Addresses
      • Language
      • Your bank and payment details
      Note that bank details are encrypted in all payment transactions by Stripe. We do not keep your banking information. Only information linked to your data concerning your orders is.

      Data relating to the connection, your geolocation and your navigation
      When you create a customer account, your connection data is kept: username, password. Please note that we do not access your password and that we do not use this type of data. You can also find your purchase history on your account.
      This data is stored directly through Shopify.
       

      Cookies

      When you first visit our shop, you are asked for your consent to the use of cookies. These cookies for which we ask your permission allow us to adapt our website for a better user experience.
       
      The different data in detail
       

       
      Session cookies: cookie whose lifespan is limited to one browsing session during which it identifies: the way you use our platform, the pages and products visited, your interactions on the pages, the time spent on our site, the searches carried out on the site, the products added to the cart, the products purchased.
       

       
      Session cookies also allow access to technical data: IP address, operating system, location, time zone, your search engine and its version, data of the device used on our site.
       

       
      These session data are recorded by Google Analytics.
       

       
      Third-party cookies: cookie placed on the Internet user's computer by the server of a domain separate from that of the site visited. It is usually placed by an audience measurement service or an advertising platform. Slow Glaze uses the following third-party cookies: Facebook Tag and Pinterest Tag. These cookies allow us to provide you with an advertising experience that matches your shopping habits outside of our site. Advertising data is shared with these advertising platforms.
       
       
      Use of your personal data
       

       
      We process your personal data in order to identify you as a user and to ensure the smooth running of your purchases: payment, preparation of orders, after-sales service, refund, customer service.
      We also process your browsing data in order to adapt our site and our products to your expectations.
       
      We use your email address to manage your newsletter subscriptions. You can unsubscribe from the latter at any time from any email you receive, at the bottom of the latter, on the unsubscribe link.
       

       
      Sharing your data with third parties
       

       
      We may share your information with our third parties for the following reasons:
       

      - Payment services to process payment for your items on our site;
      - Delivery companies to deliver your order;
      - Analysis software that allows us to process your information in order to optimize your shopping experience on our site.
      - Advertising platforms: Facebook, Instagram, Pinterest.
      - Applications related to Shopify for a better user experience
       
      Here is the list of applications:
      FAQ Ndn apps
      Tabs by Station
      Facebook
      Shopify email
      AVADA SEO suite
      Customer Profile Editor
       
       
      Please note that all your data is collected and stored only through Shopify. Slow Glaze uses your data to provide you with the best possible service.
      Third parties are subject to European regulations and the sharing of your data and therefore subject to the same restrictions.
       
       
       

      Consent

      When you sign up for the newsletter, you consent to receive promotional offers from us.
      Session and advertising cookies:
      By logging in for the first time to the Slow Glaze site you are giving your consent or not regarding the use of cookies by clicking on the banner at the bottom of the screen. By clicking on "Ok" you therefore clearly and equivocally agree to the use of your cookies.
       
      Your rights as a user
      In accordance with the regulations, you have the rights to access and rectify personal data concerning you. You can contact us in order to rectify your data, modify them, complete them or quite simply to erase them. You can modify your data at any time from your Slow Glaze account, write to us to remove your email address from our listings.
       
      Modification of the privacy policy
       Slow Glaze reserves the right to modify this Privacy Policy in order to comply with changes in laws and regulations in force.
      Any changes made will be notified via our website or by email, as far as possible, at least thirty days before their entry into force.
       
      Contact
      Any questions regarding Slow Glaze's Privacy Policy can be addressed by email to contact@slowglaze.com